Medically Dependent or Vulnerable Customers

If you believe you, or someone living with you qualifies as a medically dependant or vulnerable consumer please let us know right away. For more information please see our Medically Dependent or Vulnerable Consumers page.

 

We are here to Help

Should any issues arise Nova Energy has a comprehensive complaints investigation process

 

Phone: 0800 668 236

Email: info@novaenergy.co.nz

Address:
PO Box 10141
Wellington 6143
New Zealand

Emergency contact information
24 hour Emergency number: 0800 NOVA 111 (0800 668 211)
Gas Pipeline Safety Information

Electricity Group
Please click this link to find an appropriate contact person

Natural Gas Group
Please click this link to find an appropriate contact person

Industrial Gas Group
Please click this link to find an appropriate contact person

Bottled LPG Group
Please click this link to find an appropriate contact person

Solar Group
Please click this link to find an appropriate contact person

 

if known