Medically Dependent or Vulnerable Customers

If you believe you, or someone living with you qualifies as a medically dependant or vulnerable consumer please let us know right away. For more information please see our Medically Dependent or Vulnerable Consumers page.


We are here to Help

Should any issues arise Nova Energy has a comprehensive complaints investigation process


Phone: 0800 668 236

Email: info@novaenergy.co.nz

Address:
PO Box 404
Whakatane 3158
New Zealand

 

Emergency contact information
24 hour Emergency number: 0800 NOVA 111 (0800 668 211)

Gas Pipeline Safety Information

Safety Around Power Lines

 

If you would like to contact the Human Resources team about a career at Nova Energy please email us at careers@novaenergy.co.nz


Commercial
Please click this link to find an appropriate contact person


Industrial
Please click this link to find an appropriate contact person

Solar
Please click this link to find an appropriate contact person


Have your say

Join our customer panel and tell us what you think.

We value all customer feedback both good and bad. Plus when you complete a survey you'll automaticaly go into the bi-monthly draw with 3 chances to win prizes woth $500.


if known