Internet & Services Coordinator

This role will provide support across all Nova customers that have purchased Nova Digital products to have all their provisioning needs met and exceeded with a solutions-based methodology and a continuous improvement approach, placing the customer experience as the top priority.

  • We care about our people and want you to thrive in our environment, so we offer industry-leading annual wellness programmes, learning and development programmes, leadership training, career coaching, opportunity for flexible working arrangements, and a bunch of other good stuff
  • Nova is proud to be an inclusive workplace. We look after one another and genuinely care about what happens outside of the hours of 9am – 5pm.
  • Generous leave provisions including enhanced parental leave benefits, volunteer leave, and the option to purchase additional leave

We are looking for a self-starter who is motivated and can ensure our reputation of an excellent service provider is maintained. You will have experience working in an agile environment and be able to continuously adapt to learnings from customer experience.

The ideal candidate will have a digital, solutions-based approach to problem solving, analyse data or situations with a ‘can do’ attitude, and have a knack for process improvement. If you have relevant work experience within the energy or telco industry, this would be a bonus!

Applications close 11.59pm, Sunday 10 July 2022. We will be reviewing applications as they come in on a rolling basis and scheduling interviews accordingly.

For more information you can visit our website at and follow this link to review the position description