Metering & Connections Coordinator

Metering & Connections Coordinator
Nova Energy are continuing their transition as a multi-utility retailer to grow value and support diversification of the business for the future. We want to be the retailer of choice within the natural gas & electricity markets whilst maintaining high standards of service.
The Metering & Connections Team are responsible for championing Nova’s service support for all current and future connections and metering needs whilst complying with industry regulations.
We are looking for a key technically minded member to join our team and make a difference. Your strong technical expertise will make you one of Nova’s metering and connections subject matter experts. You will be committed to delivering high performing outcomes via exceptional customer experience.

About You
To be successful in this role you will have demonstrated experience in a high performing team, deliver an exceptional customer experience and as a bonus, come with strong energy industry back-ground within Metering or Connections.

You’ll recognise that meeting the changing needs of customers is a priority and take action to ensure that the customer is not made to work on the company’s behalf. You’ll be able to analyse data or situations with a positive approach and look at the needs of the business to ensure customer needs are met.

If you are a team player with a great attitude and passion for delivering great customer service, please apply to be a part of our close-knit high performing team.

What can we offer you?
  • Nova is proud to be an inclusive workplace. We look after one another and genuinely care about what happens outside of office hours
  • We care about our people and want you to thrive in our environment, so we offer annual wellness programmes, learning and development programmes, leadership training, career coaching, and a bunch of other good stuff.
  • Generous leave provisions including enhanced parental leave benefits, volunteer leave, and the option to buy additional leave.
  • Flexible working
Who are we?
We’re the ones who supply great value energy, broadband and phone services to all kinds of Kiwi homes and businesses.

Because we’re Kiwis too, we believe in good, friendly service. So, we put a lot of our energy into treating people right. It’s also why our Customer Service Team is based right here in New Zealand. We have office locations in Auckland, Wellington, Tauranga, Whakatane, New Plymouth, and Christchurch.

Nova is part of the family-owned Todd Corporation, one of New Zealand’s largest and most successful companies. With a family and business history dating back to 1884.

For more information you can visit our website at and follow this link to review the position description

Applications close 11.59pm, Sunday 1 August 2022