Credit Solutions Advisor

What makes a successful Credit Advisor here at Nova Energy?
To thrive in this role, you will have a flair for delivering outstanding customer service and be comfortable communicating with customers over the phone and via email in a busy office environment.

You will have the confidence to have difficult conversations but also be able to demonstrate empathy when required. You will need to be resilient, but the team will be here to support you if you ever need it.

You will be a multitasker, who is flexible and adaptable - no two days are the same in the life of a Credit Advisor here at Nova Energy.

You can wear many hats to accomplish different kinds of work all while prioritising key tasks. Being highly productive and self-motivated is a must.

You will offer ideas and share your opinions, but also listen and respect the perspective of others. You will enjoy accomplishing tasks and collaborating with others toward a collective goal. Being a team player is vital.

Have a keen eye for detail? Love problem solving? Thinking outside the box for solutions to complex situations? A high degree of accuracy is a crucial component in this role, you should consider yourself to be a process driven person and have strong negotiation skills.

You will have a wicked sense of humour, even better if it’s ever been described as “unique”! Being outgoing and the ability to have a laugh will see you fit in swimmingly.

What We Can Offer You
  • We offer annual wellness programmes, general leave provisions, learning and development programmes, leadership training, career coaching, opportunity for flexible working arrangements, and a bunch of other good stuff.
  • Nova is proud to be an inclusive workplace. We look after one another and genuinely care about what happens outside of the hours of 9am – 5pm.
  • A dynamic environment with an ever-evolving industry where you can learn, grow and thrive.
  • Be part of a high performing team
About Nova Energy
Nova Energy is part of the family-owned Todd Corporation, one of New Zealand’s largest and most successful companies. With a family and business history dating back to 1884.

We’re the ones who supply great value energy, broadband and phone services to all kinds of Kiwi homes and businesses. We have office locations in Auckland, Wellington, Tauranga, Whakatane, New Plymouth, and Christchurch.

If you would like to join a small, dynamic team who pride themselves on reaching targets that are critical to Nova Energy’s function, please apply now via the applicable link.

Apply directly via the applicable link. For more information you can visit our website at and follow this link to review the position description

Applications close Sunday 14 August 2022. We will be reviewing applications as they come in on a rolling basis and scheduling interviews accordingly.