Credit Advisor

Nova Energy – Downstream Division
More than 100,000 Kiwis count on us to keep their households and businesses running. Nova Energy's generation utilises a smart mix of energy options to suit the needs of Kiwis and offer great service. It's an important job and we need YOU to be a part of our team at Nova Energy!

Credit Advisor
We are looking for a Credit Advisor based in Wellington. You will report to the Credit Solutions Team Leader and will play a crucial role in resolving overdue debt situations by engaging with customers in a confident, professional manner to reach a mutually acceptable solution.

About the role:
From processing new applications through to reviewing accounts, you will find yourself engaging with customers through inbound/outbound calling and email, negotiating payment arrangements on overdue debt, dealing with government and social agencies – no day is ever the same.

About You:
To be successful in this role, you will have strong experience in customer service, ability to work in a collaborative environment, desire to gain or improve on negotiation skills, maturity to stay calm and professional during challenging interactions with customers and ideally, experience or understanding of Credit Solutions in the Energy sector.

Please apply today if you would like to join a small, dynamic team who pride themselves on reaching targets that are critical to Nova Energy’s day to day function. Apply directly via the applicable link. For more information you can visit our website at and follow this link to review the position description
Applications close Sunday 14 March 2020