How do I configure my own modem?

First of all, give us a call and we’ll provide you with the modem settings for our network, including your unique subscriber username and password.

Once you have the settings, connect your modem to your computer using an ethernet cable and enter your modem’s IP address into a web browser e.g. Google Chrome, Microsoft Edge, Mozilla Firefox. If you don’t know the IP address, check the base of your modem, the user guide or contact the manufacturer.

Once you’ve logged into your modem, use the settings we provided to configure your modem.

Remember, if you use our landline phone service, you’ll need to use the modem and phone handsets we provide you.