Monitored Medical and Security alarms

If you have a service such as a monitored security and/or medical alarm, life-support or other critical-support devices, or any service/device that requires a copper landline phone: 

  • Check with your supplier or the manufacture to see if the device will work with our internet and phone services.
  • Test the alarm works once Nova has transferred your services.
  • Contact your supplier if you have any issues with the alarm.

St John’s offer wireless medical alarms. Before signing with us, give them a call to discuss your options. https://www.stjohn.org.nz/Medical-Alarms/

If you rely on a medical alarm, life-support or other critical-support or monitored service, and the provider of these services cannot guarantee its compatibility with our internet/phone services, you should NOT sign up for our services