What happens to my email?

If you have an email address supplied by your current internet provider, this is ‘owned’ by your provider. Nova is unable to transfer this and Nova does not provide its own email service. 

You can choose to set up an email account with a free provider like Gmail or Hotmail or you can keep your email address with your current provider. They are likely to charge you a small fee for this; you will need to discuss any charges with them.