What is the difference between broadband speeds?


An ADSL connection gives you broadband via the old copper phone line network. With ADSL you can expect an average download speed of about 9 Mbps and average upload speed of 1 Mbps*. This is ok for emailing, surfing the web and checking social media, but is not the best experience for streaming media e.g. Netflix or gaming.


A VDSL connection also uses the copper line but typically offers faster speeds than ADSL. Please note, this connection type may not be available to everyone. VDSL will give you an average download speed of 40 Mbps and average upload speed of 10 Mbps*.

Speeds for ADSL and VDSL are dependent upon your home’s physical distance from the exchange, as well as the neighbouring traffic.


This fibre-optic connection has an average download speed of 309 megabits per second (Mbps) and average upload speed of 110 Mbps*. These fast speeds are needed for getting the best use out of smart TVs or gaming consoles, and streaming media like Netflix or Spotify.

Fibre Boost

A fibre-optic connection with an even faster average download speed of 842 Mbps and average upload speed of 501 Mbps*. These extra fast speeds are great for high volumes of data transfer, multiple devices streaming video content or a superior gaming experience.

* Speeds shown are national peak time average broadband speeds based on the Commerce Commission’s Measuring Broadband New Zealand (MBNZ) Autumn Report, June 2022. You may experience higher or lower speeds than these. Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home WiFi setup can also impact speeds experienced.