Will an upgrade to Fibre cause any interruption to my internet?

Possibly. Some of the upgrade processes are required to be completed during business hours. Nova will work with you and the Local Fibre Company to minimise any interruptions; however, we cannot make any absolute guarantees.

You may experience a small period of down time (a few hours at most) when your services are transferred from your current provided to Nova. We will contact you on the day of your transfer to help you get connected and make sure you are up and running.