Gas Emergency

If you smell gas inside:

  • Keep flames and cigarettes out of the room and away from the area.
  • If safe to do so - turn off any gas appliances.
  • If safe to do so - turn off your gas supply at the meter or LPG cylinder.
  • Open doors and windows • Leave all electrical appliances or switches as they are – turning them on or off could ignite the gas
  • Don’t use your phone (landline or mobile) in near the leak – go outside.
  • Call us on 0800 668 211. If the smell persists, go outside to a safe place away from the building.

If you smell gas outside:

  • Keep flames, cigarettes, vehicles and electrical equipment (including mobile phones) away from the area.
  • Turn off the gas supply at the meter or LPG cylinder – if safe to do so.
  • Leave the area and call us on 0800 668 211.