Can I choose my own WiFi network name and password?

If you’re using our Nokia Beacons, a default SSID and WiFi key is displayed on the base of the Beacon connected to your fibre ONT. You can easily change these credentials by logging into the Nova Hub at or using the Nova Hub app.

If you are using our NetComm NF18ACV modem, you’ll need to call us on 07 306 2700 (or 0800 668 236). We can reset the SSID and password to something of your choice.