I've forgotten my Nova Hub email

To help identify you on the Nova Hub we use the email address supplied when you first signed up to Nova.

  1. If you've already registered but forgotten your email address, click on Forgot Username.
  2. Enter your date of birth (DOB) and your Nova customer number. Then click Continue.
  3. Your email address must already be associated with your Nova account 
  4. A popup will appear indicating that Nova has sent an email to the email address you've registered with us.
  5. If you've recently changed your email address, you must re-register your new email. Please allow 5-10 minutes before attempting to log in again.
Forgotten email Nova Hub