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Sale of Nova Energy’s retail LPG Business

31 May 2017

Today Nova Energy announced the sale of its retail LPG Business to Genesis Energy has been completed and the business has now transferred into Genesis Energy’s ownership.

We want to assure our LPG customers that there will be no disruption to LPG supply. Nova is confident Genesis Energy, with the help of staff members who will transfer with the business, will continue to provide great quality service to all retail LPG customers.

To ensure the transition is seamless, Nova Energy will continue to operate the business and supply your LPG on Genesis Energy’s behalf from 1 June to 31 July 2017. From 1 August 2017, all operations associated with Nova’s retail LPG Business will transfer into Genesis Energy’s management, along with staff from Nova’s LPG Field Operations Team. This means LPG customers will continue to be looked after by many of the same people moving forward.

Nova Energy is extremely proud of the development of its retail LPG Business over the past 18 years, which is due to the hard work and dedication of its staff right around New Zealand.

As the winner of the Consumer NZ Energy Retailer of the Year Award in 2016, Nova Energy will continue to provide great value energy and service to our natural gas and electricity customers.

If you have any questions about this change please refer to our Q&A’s or contact our Customer Care Team on 0800 668 236 between 7.30am and 7pm Monday to Friday or via email at info@novaenergy.co.nz

For any media enquiries please contact:
Libby Middlebrook
P: 09 306 8692
E: Libby.Middlebrook@novaenergy.co.nz