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Outages and Faults

Power Outages

Keeping Safe

In the event of a power outage, please remember all power lines and connections should be treated as live at all times. 

  • Keep well clear of all powerlines, even if it is a planned outage power could be restored sooner than specified 
  • Turn off any sensitive equipment, like computers
  • Turn off all heat-producting appliances like heaters
  • Treat all power points as live at all times

Have a backup plan if your health depends on your electricty

If you or someone you know is medically dependent on power please check in on them and ensure their backup plan is working.

Remember to contact 111 if you have concerns for the health and safety of anyone.

Do you have a power fault?

Nova Energy’s Contact Centre operates 24/7 for fault reporting on 0800 668 236

For up to date information on your area, you can check outages on your local Network Companies website - please use this link if you don't know which Network Company supplies your area. 

See the map below for outages information and who to contact if you have a fault

Auckland
Counties
Thames Valley & Tauranga
Eastern Bay of Plenty / Whakatane
North Canterbury
Christchurch
Central Canterbury
South Canterbury
Gisborne & East Coast
Hawke's Bay
Central Hawke's Bay
Southern Hawke's Bay
Manawatu & Whanganui
Marton and Bulls
Marlborough
Nelson City
Far North
Northland
North Otago
Central Otago
Queenstown
Otago
Dunedin
Invercargill
Southland
Taranaki
Tasman District
Hamilton & Waikato
Te Awamutu
Cambridge
Rotorua & Taupo
Kapiti/Horowhenua
Wairarapa
Wellington
Sorry, but we don’t currently supply your region.
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Gisborne District
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough District
  • Nelson City
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman District
  • Waikato
  • Wellington
  • West Coast
Select a region.