Freedom Plan Special Terms 2020

The supply of electricity and/or natural gas under this Freedom Plan (“Plan”) is in accordance with Nova Energy’s General Terms and Conditions for Residential Customers which are available at www.novaenergy.co.nz (“General Terms”) and the following special terms (“Special Terms”):

  1. Your pricing on this Plan is not fixed and is subject to change from time to time. We will notify you if your pricing changes.
  2. We may also adjust your pricing if, for any reason, the information we have relied on to set your pricing is incorrect and/or requires amendment (e.g., if your metering set-up or capacity and/or your pricing category is incorrect or changes).
  3. This Plan cannot be transferred to a different property and will end if you move.
  4. This Plan is only available in selected regions. It does not apply to or include business or Time-of-Use (TOU) sites, consumers switching from retailers who provide wholesale electricity pricing to their customers (including but not limited to spot pricing retailers), unmetered electricity charges, distributed generation (i.e. solar export) pricing, or our standard fees and charges.
  5. There is no prompt payment discount available on this Plan.
  6. Standard acceptance criteria apply. If there is a conflict between our General Terms and the Special Terms of this Plan, the Special Terms will apply.
  7. We reserve the right to change or withdraw this Plan, at any time, without notice.