If you’re looking for great value electricity for your home, you’ve come to the right place.
Plus if you’re generating solar at your home, we have a buyback rate for that too.
We offer a wide range of plans designed to suit you and your household. Like our Multisaver Plans, which offers you lower pricing when you bundle with another eligible service.
The more services you have with Nova the more you save all over with our Multisaver Combos.
Found a new place? We can’t help you pack, but we can help get your energy and broadband sorted.
Manage your account from anywhere, anytime with our easy-to-use app and online account.
Generating electricity at home? We can pay you for the excess power you generate.
Do you or anyone at your address depend on electricity for critical medical support? Check out our help section
We offer a range of electricity plans designed to suit different households, usage levels and to provide extra services you might like to receive.
To help you decide which electricity plan might suit you best, you should tell us about how you usually use energy in your household and your past electricity consumption.
All our plans include a daily fixed charge and variable electricity usage charge(s), which are based on your meter type and your network’s pricing category. Together these charges show how many days you have been billed and the amount of electricity you have used. Our bills also show a separate charge for the Electricity Levy.
We also offer a Smoothpay option, which averages out your bills, allowing you to pay equal amounts spread over the year.
Electricity connection:
If you need electricity for either your new home or business, or if you are planning an upgrade to your existing premises, give us a call. Or ask your builder or electrician to make the call.
We’re can usually arrange a new electricity connection over the phone. We can also set up temporary supply to your building site and then swap you onto normal supply when you're ready.
Gas connection:
Our specialist new connections team can help set up any new natural gas connection at your home or business. We’ll need a few details over the phone and then a gas specialist will call you to go through the connection process. They’ll arrange for a gas meter to be installed and get you connected to the gas network.
Please note: natural gas may not be available in your area and new connection fees may apply. Also it’s a legal requirement that your new gas connection is completed by a certified gasfitter
If you or anyone in your household is medically dependent on electricity please contact us. A medically dependent consumer is someone who is dependent on mains electricity for critical medical support, where loss of electricity might result in serious harm to them.
Critical medical equipment includes, but is not limited to, renal dialysis machines, ventilators and oxygen concentrators and can also include non-medical equipment needed to support medical treatment (i.e. a microwave to heat fluids for renal dialysis).
The medical dependency will be recorded against your account so that you stay connected (unless it is a situation outside of our control, for which you will need a back-up plan).
For more information on medical dependency and to register click here.
