Which Wi-Fi frequency (network) should I choose?

Our NetComm modem includes two Wi-Fi frequencies – 2.4 GHz and 5 GHz. These are represented by the Wi-Fi network names displayed on the base of the modem.

The 2.4 GHz network has a longer Wi-Fi range because lower frequency signals penetrate solid objects better than higher frequency signals. Choose the 2.4 GHz network on devices that are typically used further away from your modem.

The 5 GHz network gives you faster transmission of data (bandwidth) which means files will usually download faster and video streaming will usually be smoother. However, this frequency has a shorter range. Choose the 5 GHz network on devices that consume large amounts of data and are typically in the same room as your modem.

You can select the network frequency to best suit the type of device you are using. However, some devices can only connect to the 2.4 GHz network frequency.