What is fibre?

‘Fibre’ refers to a fibre-optic connection that is replacing old copper phone lines. It sends more data at higher speeds than even the fastest connection on a copper line.

Fibre lets people run more devices in their home and access all the online services they need, such as movies, music and gaming.

If your home has a number of devices like smart phones, tablets, PCs, Smart TVs or gaming consoles, you need the speed and bandwidth of fibre (as copper ADSL and VDSL internet connections can get congested as more devices are added to the same connection, and used at the same time).

Comparatively, with a fibre connection you won’t see a drop-in speed or function caused by running several devices at the same time.

Fibre is the connection to get the most from the internet now and to be ready for the next generation of services. With Nova you can get Fibre for the same cost as ADSL or VDSL. We also offer Fibre Boost for even faster speeds.

    What is fibre?

    Here’s what fibre lets you enjoy:

    • All the entertainment you can handle. Watch TV, movies, sport and more on Netflix, On Demand, Sky Online, Neon, Amazon Prime, Lightbox and the ever-growing list of providers
    • Streaming music via Spotify, Apple Music, SoundCloud or any other online music source
    • The best gaming experiences. Play faster, get updates quicker and add more players
    • Learn faster. Get more information and access video easily - perfect for any level of education
    • Cloud store easily. Greater upload and download speeds let you store your files safely and access them quickly
    • The freedom to work from home. With fibre anything you need to send, receive or access via the cloud is done quickly and easily.

    Frequent questions

    What is the difference between broadband speeds?


    An ADSL connection gives you broadband via the old copper phone line network. With ADSL you can expect an average download speed of about 9 Mbps and average upload speed of 1 Mbps*. This is ok for emailing, surfing the web and checking social media, but is not the best experience for streaming media e.g. Netflix or gaming.


    A VDSL connection also uses the copper line but typically offers faster speeds than ADSL. Please note, this connection type may not be available to everyone. VDSL will give you an average download speed of 40 Mbps and average upload speed of 10 Mbps*.

    Speeds for ADSL and VDSL are dependent upon your home’s physical distance from the exchange, as well as the neighbouring traffic.


    This fibre-optic connection has an average download speed of 309 megabits per second (Mbps) and average upload speed of 110 Mbps*. These fast speeds are needed for getting the best use out of smart TVs or gaming consoles, and streaming media like Netflix or Spotify.


    Fibre Boost 

    A fibre-optic connection with an even faster average download speed of 842 Mbps and average upload speed of 501 Mbps*. These extra fast speeds are great for high volumes of data transfer, multiple devices streaming video content or a superior gaming experience.


    * Speeds shown are national peak time average broadband speeds based on the Commerce Commission’s Measuring Broadband New Zealand (MBNZ) Autumn Report, June 2022. You may experience higher or lower speeds than these. Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home WiFi setup can also impact speeds experienced.