Terms and conditions

Terms and conditions for residential customers

Residential broadband terms

Residential energy terms

Terms and conditions for commercial customers

Get the Nova App

Use the app to:

  • Get notifications and handy reminders about your bill
  • View your electricity and/or gas usage graphs
  • Pay your bill by credit card or online eftpos
  • Set up a direct debit
  • Submit a meter reading
  • See your broadband plan information
Get the Nova App

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