Terms and conditions

Terms and conditions for residential customers

Residential broadband terms

Residential energy terms

Terms and conditions for commercial customers

Get the Nova App

Use the app to:

Get notifications and handy reminders about your bill
View your electricity and/or gas usage graphs
Pay your bill by credit card or online eftpos
Set up a direct debit
Submit a meter reading
See your broadband plan information

Need more help?

Get in touch