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Moving

  • east How do I move house with Nova? Will my power be cut off?
  • east Where can I see the Multisaver discounts on my bill?
  • east We use Nova's EV charging services at home. Can we get a Multisaver Plan for this?
  • east Can I keep the same pricing at my new address?
  • east I've got two separate properties, each with an electricity service. Does that qualify for Multisaver discounts?
  • east Will I have power straight away at my new property?
  • east Can I still get Multisaver discounts with Smart Bundle Plan?
  • east I am an existing Nova customer, can I change to a Multisaver Plan?
  • east I have two electricity connections at the same address. Can I get Multisaver?
  • east How do I update my details on my account?
  • east I'm an existing customer with electricity and broadband. Will I receive Multisaver discounts automatically?
  • east What’s a “final read” and do I need to arrange for one?
  • east I have three mobile SIMs with Nova. Do I qualify for the Mobile Multisaver Plan?
  • east How much notice do I need to give before I move?
  • east How do I close my account? Will there be any fees?
  • east Where can I view my Multisaver Plan rates?
  • east Where can I view my Business Multisaver Plan rates?
  • east My new place is supplied by another power company, can I still stay with Nova?

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