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Want to connect to gas?
Whether you're building or renovating, our specialist gas connections team will help get you sorted. See our FAQs about this process.
Frequent Questions
How do I arrange a new electricity or natural gas connection?keyboard_arrow_down
Electricity connection:
If you need electricity for either your new home or business, or if you are planning an upgrade to your existing premises, give us a call. Or ask your builder or electrician to make the call.
We’re can usually arrange a new electricity connection over the phone. We can also set up temporary supply to your building site and then swap you onto normal supply when you're ready.
Gas connection:
Our specialist new connections team can help set up any new natural gas connection at your home or business. We’ll need a few details over the phone and then a gas specialist will call you to go through the connection process. They’ll arrange for a gas meter to be installed and get you connected to the gas network.
Please note: natural gas may not be available in your area and new connection fees may apply. Also it’s a legal requirement that your new gas connection is completed by a certified gasfitter
Gas safetykeyboard_arrow_down
Used wisely, gas is instant, reliable, efficient and safe. However, like any other form of energy it must be treated with respect to prevent accidents.
How do I find information on Nova’s gas pipelines?
Nova has natural gas pipeline networks throughout the North Island, Auckland, Hastings, Hawera and Wellington.
Prior to starting any work close to gas pipelines please contact Nova Energy preferably in writing and request information on the location of gas pipelines in the vicinity. For all plan requests, visit BeforeUdig or phone 0800 248 344.
Plan Requests and Gas Pipeline Safetykeyboard_arrow_down
General Gas Pipeline Safety Information
Nova is one of New Zealand’s largest gas retailers and has natural gas pipeline networks throughout the North Island, Auckland, Hastings, Hawera and Wellington.
Prior to commencing work close to gas pipelines please contact Nova Energy preferably in writing and request information on the location of gas pipelines in the vicinity.
Simple changes can make a big difference. Being mindful of how we use and consume energy can have an impact on your wallet and our planet. We have put together some energy saving tips that we think could make a big difference to your energy bill.
